Shipping Information

Orders will be shipped via United Parcel Service (UPS) Standard Ground Service or a competitive service if absolutely needed.  Orders will ship from Edmond, OK.  

Orders can be shipped to the United States, Canada, U.S. Virgin Islands, and Puerto Rico only.  Orders shipped to Alaska, Hawaii, U.S. Virgin Islands and Puerto Rico must ship via, 2nd day air.

Orders shipping to APO/FPO can only ship via USPS and require Petra's name and address on the return label.

Each order will be assessed with the published residential carrier-shipping rate for the particular zone, weight, and size.

Freight charges are subject to dimension.  Shipping Fees and non-refundable.

A non-refundable $3 fee will be added to the total order, no matter how many binoculars are ordered at once.  This is pay for expediting your package.

International orders from Canada or Puerto Rico may be subject to duties and taxes and are the customers responsibility of course.

Orders shipped via truck must be inspected for shipping damage prior to acceptance of the shipment.

Back orders will be shipped automatically upon receipt of goods.  We reserve the option to substitute any item on backorder for a comparable item of equal or greater value-unless otherwise specified.

All orders will ship complete unless otherwise requested

Orders can only be cancelled if they are on backorder and must be in writing.

If a problem exists on an order, it will be cancelled 48 hours after being placed if there is no response to messages left informing you of such an issue.

All returns require a return Goods Authorization (RA) number issued by an authorized representative of this web site.  Products returned without this authorization will be refused.

All non-defective returns will be assessed a 15% restocking fee within 90 days of purchase.  Handling fees and freight charges will not be refunded.

Non-defective product will only be accepted in resalable condition with all original packaging.  Do not write the RA number on the original package.  This will make the product ineligible for resale.

Defective product can be returned to A Plus Binoculars with prior notification within 25 days of sale.  After 25 days, defective product must be returned to the manufacturer, under the specific warranty allowances.

All returns will be returned to an address given to you at the same time that the RA number is given, and the return freight must be prepaid.  If a replacement order is sent, it will be sent without any additional freight expense.

Special orders or closeouts are not eligible for return.

No returns 90 days after acceptance, regardless of reason.

Damages are the responsibility of the carrier once the shipment has been released from our wherehouse.  Save all packaging since this will be required by the carrier.  All claims must be made within 7 days of receipt of goods.

Any double shipment or mis-shipment must be reported to us within 2 days, and then directions followed to resolve situations for everyones benefit.

Any questions, just ask us!